How long will my delivery take ?
Within India, it will be delivered within 7 working days (excluding bank & public holidays). Rest of the world, it would take 15-20 working days (excluding bank & public holidays).
Where all do you deliver ?
We deliver globally. However, the delivery charges will vary depending on the country.
What are the delivery charges ?
For delivery within India, the delivery is free of cost. For international deliveries, you can check the country specific delivery charges by clicking on the following link. Please note that the rates are indicative & may vary depending on the time & situation.
What is the return policy ?
We offer no return policy due to the nature of the product. All POEM bags are structured and made of high quality leather & hardware.
The shape & hardware is likely to get damaged if the pieces are repackaged & reshipped. This would adversely affect & damage the bags.
How do I care for my POEM bag ?
Remove stains using a damp, soft, clean cloth. Always store your POEM
bag in the bag provided.